Frequently Asked Questions

If you have questions, we have answers!

 

Pecan

Where do J.W. Renfroe Pecans come from?

Our pecans are 100% grown in the USA and sourced from orchards located in S.W. Georgia. Each season, the type of in-shell and shelled Pecans available may vary due to crop availability.

Does J.W. Renfroe Pecans crack or buy pecans?

We no longer crack pecans for the public or buy locally. At this time we recommend calling the Atmore Pecan Co. if you require any of those services.

How do I store pecans?

The best way to store pecans is in sealed plastic bags in the freezer. When storing in the refrigerator, use air tight containers. Pecans will absorb odors from other products that emit an odor. Pecans can be thawed and refrozen repeatedly without loss of flavor or texture. Pecans will stay fresh for:

  • 3 weeks  at room temperature
  • 6 to 9 months in the refrigerator
  • 2 years in the freezer.

How do I send my gifts to multiple addresses?

  • If you have a Renfroe Account - be sure to log in! From your account you can edit your address list and review your past orders before sending out new ones. If you do not have a Renfroe Account, you can still utilize Multi-Ship.
  • Once you have completed your shopping, go to "View My Cart" and click on "Ship to Multiple Addresses." A window will open and for each item you will be provided the option to selected from saved addresses. 
  • If this is your first time to use Multi-Ship, use the drop down menu next to the first item in your cart and select "New Address."  From there, enter the first address you want to ship to and click "Continue." 
  • Continue to add new addresses for the remaining items you have in your cart. Then proceed to checkout as normal.
  • If you've shipped items on our website previously, click on "Type to search for existing address." From there, you'll see all of the previous addresses you've used to ship to in the past. Select the address you want each item to be shipped to and proceed to checkout.

For additional assistance, please call a Renfroe Pecans Mail Order specialist at:

 (800) 874-1929 option 1